WordPress critical error: how to fix it quickly (complete guide)
It’s the kind of message you never want to see on your screen. And yet, here it is right in front of you: “There has…
Fast WordPress support:
24/7 help and troubleshooting ●
Our WordPress agency supports you with your one-off help needs on your WordPress site
Hacked site
Features
Design
Performance
Security
WooCommerce
Custom
9+
Years
of experience
6
Experts
at your service
7j/7
by
your side
300+
clients
worldwide
74 reviews
Save precious time, gain peace of mind, and enjoy a website that always works.
Available 7 days a week, the WordPress support service of the Maintenance WP agency responds very quickly (within the hour for emergencies) to repair and troubleshoot any technical problem on your WordPress site, and also to improve your web pages (design, performance, security, etc.).
Our team of experts supports you with a tailored support solution adapted to your needs.
Custom
Personalized WordPress support from a team of experts
Hacked site cleanup, fixing bugs or slowdowns, design changes, adding features. Whatever your need, our team of seasoned experts will bring you a fast solution.
Entrust your WordPress troubleshooting to professionals in development and WordPress website creation.
We take care of getting your site back up and running, while minimizing the impact a technical problem can have on your online business and revenue.
By delegating your WP site’s technical support to us, you can focus on your core business while being sure to get effective, proven results. To date, we have solved 100% of the problems our clients have faced.
Here is a (non-exhaustive) range of à la carte services we offer to meet all your needs.
Hacked site cleanup
Cleanup, WordPress reinstallation, integrity check of your FTP server and security hardening of your site.
Bug fixing
Display problems, admin bugs, recurring 503 errors, plugins that don’t work?
We fix all your issues.
Security hardening
Changing the login page, two-factor authentication, blocking IP ranges, protection against attacks and spam…
Theme / plugin / WordPress updates
We update your theme, plugins and WordPress for you, safely.
Theme/plugin configuration
We configure your WordPress theme or plugins to optimize, improve and develop your site.
Design changes
We improve the design and CSS of your WordPress site, as well as its responsiveness on all devices (desktops, tablets, mobiles).
Performance optimization
Optimizing your site’s performance to improve your organic ranking on search engines and meet Google’s Core Web Vitals.
Site/theme translation
Improving the translation of your WordPress theme or plugins.
Multilingual setup of your site.
Site transfer and migration
Migrating a site from one host to another, transferring a domain name or email addresses.
Adding features
Installing real-time search, an online store, complex forms…
SSL certificate installation (https)
We install an SSL certificate to move your site to HTTPS and reassure your visitors.
Setting up a staging environment
Test changes on a copy of your site so you don’t affect your conversions and visitors.
Custom
WordPress support available for your store too
Do you have an online store, or want to set up an e-commerce site to sell your products and/or services? It’s possible with WooCommerce.
Our WordPress support team masters all the subtleties of this essential open source plugin. If needed, we can also offer you personalized WooCommerce support in the following areas:
Product configuration
Setting up simple and variable products, subscriptions, cross-sells…
Adding features
Setting up Click & Collect, loyalty points, gift cards…
Checkout customization
Adding custom fields, multi-step checkout forms…
Payment system configuration
Adding card payment, SEPA direct debit, monthly payments, payment in instalments…
Adding shipping methods
Setting up delivery with various carriers: Colissimo, FedEx, Mondial Relay, Click & Collect…
Order import/export
We export all your accounting data to streamline your business operations.
Custom
Why choose our agency to support your WordPress site?
Repairing or improving a WordPress site requires solid web design and coding skills (HTML, CSS, PHP, JavaScript), combined with experience and expertise.
Working with a qualified professional such as our WordPress agency gives you the following guarantees:
- Clear, transparent pricing: our WordPress support costs €89 excl. VAT per hour. If needed, we can provide a free quote;
- Proven, guaranteed results: we have received 100% positive reviews from our clients;
- Responsiveness and efficiency: An urgent problem? We commit to replying within the hour with a dedicated contact;
- WordPress expertise: we have worked exclusively with the WordPress CMS since 2017. We are also active members of the French-speaking WP ecosystem.
- Listening to your needs: we make a point of understanding your needs before starting any work;
- A WordPress support service for every business: we are used to working with all types of companies, whatever their sector: micro-businesses and SMEs, liberal professions, craftspeople and retailers, non-profits, startups, large accounts;
- Long-term support. While fixing problems that arise on your site is essential, it is better to do everything you can to avoid them. That means regular, continuous WordPress maintenance so that your site doesn’t suffer malfunctions.
How does it work?
The steps of working with Maintenance WP
Testimonials
What our clients say
We have worked together on creating, redesigning or maintaining their WordPress site.
9
Years
of experience
6
Experts
at your service
7/7
by
your side
300
clients
worldwide
Need answers?
Frequently asked questions
What is a WordPress support service?
An urgent WordPress support service is a tailored service that helps you create, manage, modify and improve a WordPress site, as well as solve technical problems.
This type of service is usually carried out by an experienced developer and billed by the hour depending on the difficulty of the service requested.
This type of service is usually carried out by an experienced developer and billed by the hour depending on how difficult the requested service is to implement.
What types of services are included in WordPress support?
WordPress support covers all services related to creating, maintaining, developing and improving a WordPress site.
Our WordPress specialists mainly work in the following areas:
- WordPress installation;
- Website creation;
- Bug fixing;
- WordPress updates;
- Design changes and improvements;
- Security hardening;
- Adding features;
- Hacked site cleanup;
- Plugin configuration;
- Optimizing your site’s performance;
- Site transfer, redesign and migration;
- SSL certificate installation (HTTPS);
- Designing or modifying page templates;
- Changing the PHP version of your shared web hosting;
- Creating tutorials for page builders (Divi, Elementor, WPBakery, Beaver Builder…);
- WordPress training to make you independent;
- Recommendations and advice on WordPress hosting suited to your situation;
- Setting up a custom subdomain;
- WordPress multisite installation.
This WordPress plugin dedicated to online sales has technical specifics that require deeper expertise than a standard showcase site.
How much does a WordPress support service cost?
WordPress support services are billed by the hour and on quotation, depending on the difficulty of the task. Our rate for one hour of support is €89 excl. VAT/h.
Note that we also offer plans for recurring maintenance and support tasks. However, for a one-off task, we recommend choosing hourly support.
Depending on your needs and the type of service requested, we will give you an estimate of the number of hours needed to solve your problem, so you can keep control of your budget.
If you have many things to improve or check, a monthly WordPress maintenance plan will generally be better value.
How long does it take to get a reply to a support request?
We reply within 24-48 hours to non-urgent WordPress support requests (improvements, new features, design changes, etc.).
If your request is urgent, feel free to say so in your message or call us directly: you will get a very quick reply and immediate action once the quote is accepted.
Can I get WordPress support without a contract?
Absolutely.
WordPress site repair is a one-off service, with no particular commitment period.
If you would like long-term support from our WordPress agency, we recommend maintenance instead.
What should I do if my WordPress site is hacked?
We offer a WordPress site security hardening and cleanup service, billed at €290 excl. VAT.
If you think your site has been hacked, feel free to call us directly so we can quickly check the state of your server and prevent your SEO from being penalized.
How can I get help from the WordPress community?
If you want to solve your support issues yourself, you can consult the following resources:
- the WordPress documentation;
- the developer resources;
- the official support forum;
- the admin help under the “Help” tab of your site’s admin pages.
You will also find “unofficial” help on the many specialized forums, Facebook groups, Slack workspaces and subreddits.
WordPress support pricing
Get a free quote quickly for your WordPress support request.
WordPress Support – €89 excl. VAT/h
If our support offer interests you, take a look at our WordPress site maintenance plan to look after your site in the long term, our personal WordPress assistance for personalized advice, and our WordPress SEO offer to give your website more visibility.
News
The latest articles on WordPress support
-
-
WordPress cookies: everything you need to know to secure your site and comply with the law
A simple banner at the bottom of the page is no longer enough to protect your site or your online business. Today, poorly managing cookies…
-
How to clear the WordPress cache: simple and effective methods
You’ve just updated your WordPress site. New text, new design: in short, your showcase is shining bright. Except nothing changes on screen. Your visitors continue…
