What is maintenance on WordPress?
WordPress maintenance refers to all the actions taken to ensure its proper functioning. Security and the performance of your website. This includes backups, regular updates, and 24/24 monitoring of your site.
Why is it important to maintain your WP site?
WordPress maintenance is essential to ensure your site's security, optimize its performance and user experience, and fix any technical issues. This keeps your site up-to-date and operational 24/7, while remaining compatible with the latest developments.
What could be the consequences of a lack of maintenance?
A WordPress site that is not regularly maintained is exposed to various types of risks: hacking, technical errors, bugs, incompatibility, etc. If your site becomes inaccessible, you risk a drop in SEO traffic, a decrease in conversions (sales, downloads, quote requests), a loss of revenue, and damage to your brand image online.
What is the difference between site maintenance and WordPress maintenance mode?
Site maintenance refers to 3 main types of maintenance on WordPress: preventive, corrective and evolutionary maintenance.
Site maintenance should not be confused with WordPress maintenance mode, which is very specific. This mode is automatically displayed to your visitors when you perform an update on your dashboard or manually when you work on the site.
What are the different types of maintenance on WordPress?
There are three main types of maintenance. Preventive maintenance aims to avoid breakdowns and technical problems. Corrective maintenance focuses on fixing problems and other technical malfunctions that have appeared on your WordPress site. Finally, evolutionary maintenance focuses on improving your WordPress site by adding new features, which essentially allow you to personalize it.
How to choose a WordPress maintenance agency?
When choosing a WordPress maintenance agency, we recommend that you pay particular attention to the following points: its experience, its expertise with WordPress, user reviews, the presence of 24/7 support (by email or phone), its reliability and responsiveness, as well as its understanding of your needs (presence of packages that meet your current situation).
How often should a website be maintained?
Depending on the type of your site and the traffic you receive, updates and backups can be performed at different frequencies: in real time, daily, weekly, monthly, etc.
What is the price of a WordPress maintenance offer?
The price depends on several factors, including: the services offered, the expertise of the maintenance agency, the contract duration, and the payment method (monthly or annual). Generally, for professional service with ongoing support, expect to pay between €60 (excluding VAT) and €600 (excluding VAT) per month.
WP Maintenance offers four packages tailored to your needs:
- Essential package at €39 excl. VAT/month
- Pro package at €69 excl. VAT/month
- Business package at €169 excl. VAT/month
- Evolution package at €329 excl. VAT/month
What does TMA mean on WordPress?
TMA stands for Third-Party Application Maintenance. It simply refers to the maintenance of a tool, service, or software by an external provider. This is what the WP Maintenance agency offers through its preventive, evolutionary, and corrective maintenance packages.
What are the main maintenance tasks to be performed?
Maintaining a website involves multiple tasks; here are some essential ones: backups and updates, code and database optimization, 404 error removal, site security analysis, uptime verification, performance optimization, removal of unwanted comments, unused themes and plugins.
Does maintenance also apply to WooCommerce sites?
Maintenance applies to all WordPress sites, namely: showcase sites, WooCommerce store, blog, members' area, forums, portfolio, etc.
What is the difference between the monthly and annual WP Maintenance plans?
The monthly and annual maintenance packages are identical in terms of service.
With any annual subscription, you receive two months of free WordPress maintenance.
How do I know which type of maintenance package to subscribe to?
Maintenance packages are suitable for most WordPress sites.
If your site's content remains stable over time, the Pro package will suit you.
If you have a WooCommerce online store or your site is multilingual, the Business and Evolution packages will be more suitable.
What happens if my monthly support time is not sufficient?
Depending on the maintenance contract you have purchased, you will have a certain number of hours of WordPress support.
Depending on your requests, the modifications may fall outside this framework.
We will then notify you in advance so that you can make a decision.
We do not charge for any services without the approval of our clients.
Why use a WordPress maintenance service rather than an independent WordPress developer?
Unlike a solo freelancer, Maintenance WP is a team of 6 experts available 7 days a week. There are no interruptions due to absences, holidays, or workload issues. You benefit from cross-functional skills (development, SEO, security, performance) without the risks associated with a single point of contact.
How can I find out what actions have been performed on my site?
You will receive a maintenance report on the 1st of each month including all actions carried out on your site by the WP Maintenance team.
This includes the number and dates of WordPress, plugin and theme updates, the number of backups, optimizations, a security report, and any changes made according to your needs.
How does WP Maintenance secure its clients' WordPress sites?
Security is built into all our packages: daily backups, regular updates to the core, plugins, and theme, malware monitoring, intrusion attempt detection, and various protective measures. In the event of a hack, we will respond immediately to clean or restore your site.
What should I do if my website has already been hacked?
We do not take on maintenance for sites that have already been hacked.
We will therefore be able to offer you a quote for cleaning it and to secure in order to start from a sound basis and to be able to carry out the pre-maintenance audit under the best conditions.
Depending on the package chosen, the cleanup of a hacked site may be included free of charge if it happens again during our intervention.
Can I cancel my subscription?
You can cancel your subscription at any time, with one click, from your customer area on Maintenance WP.
