Nowadays, the creating a WordPress website is often necessary in many sectors of activity. The lockdown only confirmed that an online presence is essential to gain visibility, regardless of the circumstances.
Whether it is a showcase site to highlight a company's offerings and values, an e-commerce site to offer products for sale, or a blog-style site to communicate with its community, creating a website truly allows you to give a new dimension to your business.
But creating a website isn't that simple! That's why a tool like WordPress is essential, even though it's often better to get help from a professional. WordPress specialist agency without knowledge of web development
Why use WordPress?
WordPress is a CMS, or Content Management System. It allows users to create their own websites using simple tools like themes and plugins, and then add the desired content in the form of text, images, videos, and so on. It's therefore common to hire a developer specializing in WordPress website creation to build a custom site, or to tackle it yourself if you have the necessary technical skills. You can then manage your site independently, without needing to contact a developer when adding new content. It's a system that makes it easy to create a website, but also, and perhaps more importantly, to manage it on a daily basis, without necessarily having web development skills.
That being said, we sometimes encounter bugs and problems in bringing our project to fruition. It is in these cases that WordPress site troubleshooting may be necessary.
What is WordPress website troubleshooting?
WordPress website troubleshooting works like any other type of troubleshooting. When faced with a problem, a subject matter expert can intervene to find an effective and lasting solution. WordPress website troubleshooting can therefore be useful in many situations, such as during WordPress site updates, plugin and theme updates, as well as for site backups, performance optimization, design modifications, database cleanup, implementation of secure processes, site migration, feature installation, bug fixes, and more.
WordPress website troubleshooting allows for ad-hoc interventions at numerous levels. So, if you want to migrate your site to HTTPS, implement a new feature, or add pages to your site, anything is possible!
But beyond occasional WordPress website troubleshooting, more regular support can also be implemented. Indeed, while one-off needs may arise, there are also more recurring needs, such as data cleanup or the installation of updates.
Choosing a suitable package and taking advantage of WordPress troubleshooting whenever necessary will often be more advantageous and will also allow you to anticipate your various needs.
WordPress website troubleshooting is therefore an aspect not to be taken lightly for the health of your website and also to ensure that it is regularly updated. This is precisely why Maintenance WP offers several troubleshooting options.
How to prepare for troubleshooting on your WordPress site?
For a WordPress troubleshooting intervention to be effective, quick, and simple, it is advisable to prepare a few points beforehand:
- Your FTP/SFTP/SSH server login credentials to access your WordPress installation files. These credentials typically include a username, password, server address, and port;
- Your WordPress site login credentials. To work on a site, you need a WordPress administrator account to avoid being blocked from using its features. You can create a separate account for the service provider who will be working on it, or share your own account if you don't know how. Remember to change your password afterward.
- Your login credentials hostWhether you are with OVH, Kinsta, o2switch or any other hosting provider, it is essential to be able to access your customer account in order to check certain settings of your server;
Depending on the type of account, you may need to make yourself available to the service provider when logging into your account due to two-factor authentication protection.
Indeed, you will receive a security code by email or SMS which you must forward within 10 minutes to prevent it from expiring.
Finally, to ensure the best possible WordPress troubleshooting, avoid worsening the problem by trying to solve it yourself (especially if you don't have backups of your site) and don't hesitate to send a detailed brief of the problems or errors by email so that the...WordPress expert Whoever needs to work on your site has all the necessary information.
Our troubleshooting and support services
Depending on your specific WordPress website troubleshooting needs, you can choose from our various support packages.
For example, you could opt for theWordPress supporta package that will give you unlimited access to priority email support and advice
and tips for your site, support and monitoring of your project, interaction with a WordPress expert in less than twelve hours and also to take advantage of exclusive discounts with all our partners.
Our offer of WordPress site maintenance Furthermore, it is flexible, allowing you to benefit from several levels of support. This enables you to control your budget, optimize performance, enhance security, protect your data, and also upgrade your website through regular maintenance. Of course, you will also have the option of contacting our teams for more specific and urgent needs.
You can also turn to our offer of WordPress support, which will meet more targeted needs, such as creating a child theme, optimizing the display speed of your pages, installing an SSL certificate, modifying the design and much more.
Furthermore, we are also able to offer you packages dedicated to creating your WordPress site, as well as support for SEO for your WordPress site.
